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Please Read
Joined: 12 Nov 2005
Posts: 2
Please Read
Power Hosting Online is a relatively young company. Their website`s
in the process of being redesigned, and they don`t have much in the
way of advertising, but compared to other hosting companies that I`ve
done business with and/or worked for, they`re excellent.
At larger name hosting companies, there was a marked lack of concern
for the customer`s needs. Instead of issue resolution, they focused
on speed. It didn`t matter if the customers had their problems
solved or not, so long as call times were low. More than half of the
time, the technical support representatives were told to "ticket the
issue and move on" to another customer, leaving the first customer`s
issue unresolved and in someone else`s hands. The customer was
juggled back and forth, and more often than not, technicians would
receive phone calls day after day from the same people, angry and
demanding to know why their email wasn`t working, why they still
couldn`t view their website. A quick check on the status of the
ticket revealed that the admins hadn`t even looked at it for days.
The billing departments had a bad habit of taking payments... and
then never entering the paying customer`s information into the
system. Botched server updates erased customers` websites.
Transfers were never completed.
Power Hosting Online was literally built with resolving these
problems in mind. We agreed with the customers that such rude and
inefficient service was uncalled for, and needed to be dealt with.
Your website should be up and running, your email should arrive like
it should, and you should never be ignored when you have an issue or
a concern.
PHO`s technical support representatives are top notch. They`re
experienced in website coding, programming, software, hardware, and
email systems and issues. They don`t hang up until every question is
answered, until every possible issue is resolved. The sales staff is
friendly, thorough, and professional. They ensure that transactions
and cancellations are executed swiftly and without error. The design
staff has a keen eye for websites and designs that stand out, and
work with the customer to ensure that their website suits their needs
perfectly. Often the department can have a sample design ready for
the customer within one to three business days after receiving a
request.
With other hosting companies, you may have to pay up to $30 a month
for web hosting. That`s approximately $360 a year! Power Hosting
believes that web hosting should not only be easy, but affordable.
With PHO, you pay one low yearly fee, and there are different plans
to suit your needs. Purchase a domain name and reserve it for only
$15 a year. With their Family Plan, get 1 gig of storage, 25 gigs of
bandwidth, 4 databases, and 250 email accounts, all for only $60 a
year. With their Business Plan package, get 2 gigs storage, 50 gigs
bandwidth, 8 databases, and 500 email accounts, for only $120 dollars
a year. Think about it. With Power Hosting, you`re saving more than
$150 a year!
They also believe in giving our customers the tools they need. They
give you the ability to view and edit your account information, check
your web mail, and view your site`s statistics, all in one place.
Their account and file management software is easy to learn and easy
to use.
Need technical support? Call them, send them an email, or talk to
them live via Live Chat on their website. There`s always someone
available to speak with you.
If you`re sick and tired of dealing with the hassles presented by
other hosting companies, or are just looking to save money, give
Power Hosting Online a try.
Anita Johnson
http://www.powerhostingonline.com
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